North Carolina AG Files Lawsuit Over Robocalls
RALEIGH, N.C. — North Carolina Attorney General Roy Cooper has filed a lawsuit against an alarm system company that he says made illegal robocalls to numbers listed on the Do Not Call Registry.
Cooper filed the lawsuit Wednesday against ISI Alarms NC, Inc. and owner William Jason Waller of Iredell County. The lawsuit seeks civil penalties for illegal robocalls the company made to North Carolina consumers.
More than 1,000 North Carolina consumers contacted the Consumer Protection Division after receiving misleading robocalls. Many consumers who reported getting calls had listed their phone numbers on the registry.
According to the attorney general's office, consumers said the calls claimed that the Federal Bureau of Investigation or State Bureau of Investigation had received reports of recent break-ins in the area.
The automated message prompted consumers to press a number to learn more about the crimes. They were transferred to a call center operated by ISI Alarms and heard a pitch for ISI's home alarm system and alarm monitoring services. The automated message gave listeners the option to press a different number to stop the calls. Consumers said the option didn't work.
ISI Alarms is no longer operating but Cooper wants to make sure it pays for violating telemarketing laws.
The lawsuit comes 10 years after the Do Not Call Registry was launched to protect consumers from unwanted telemarketing calls.